/* Ficha progressiva do atendimento. O canal mantém sua cor; os dados continuam legíveis. */
.ip-profile{min-width:0;font-size:13px;color:var(--ink);line-height:1.5}
.ip-person{display:flex;flex-direction:column;align-items:center;text-align:center;gap:7px;padding:24px 0 20px}
.ip-person>.avatar{width:54px;height:54px;font-size:17px;margin-bottom:5px;flex-shrink:0}
.ip-person h3{font-size:19px;line-height:1.25;margin:0;overflow-wrap:anywhere}
.ip-person small{font-size:12px;line-height:1.5;color:var(--muted)}
.ip-person .i-channel-badge{font-size:12px}
.ip-section{padding:19px 0;border-top:1px solid var(--line)}
.ip-section>header{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:11px}
.ip-section>header h3,.ip-section>h3{font-size:14px;line-height:1.4;margin:0;font-weight:650}
.ip-section>.text-btn{min-height:36px;margin-top:9px;font-size:12px;line-height:1.45;color:var(--i-accent-text,var(--blue));text-align:left}
.ip-section>.btn{min-height:40px;margin-top:12px;font-size:12px;line-height:1.4;white-space:normal}
.ip-section>.ip-form-note{display:block;margin-top:7px}
.ip-section>header .text-btn{font-size:12px;min-height:34px;white-space:nowrap;flex-shrink:0;color:var(--i-accent-text,var(--blue))}
.ip-facts{margin:0;display:grid;gap:3px}
.ip-facts>dt:not(:first-child){margin-top:10px}
.ip-facts>div{display:grid;gap:2px;min-width:0}
.ip-facts dt{font-size:12px;color:var(--muted);font-weight:400}
.ip-facts dd{font-size:13px;line-height:1.5;margin:0;overflow-wrap:anywhere;font-weight:500}
.ip-note{font-size:13px;line-height:1.65;color:#506079;white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}
.ip-interest-summary{display:flex;gap:6px;flex-wrap:wrap;margin:9px 0 12px}
.ip-tag{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:8px;background:var(--i-soft,#eef3fd);color:var(--i-accent-text,#47638d);font-size:12px;line-height:1.4;max-width:100%;overflow-wrap:anywhere}
.ip-tag>.icon{width:14px;height:14px;flex-shrink:0}
.ip-empty{display:flex;align-items:flex-start;flex-direction:column;gap:8px;padding:16px;border:1px dashed #d1ddeb;background:#f8fafd;border-radius:13px}
.ip-empty>.icon{width:24px;height:24px;color:#8295b1}
.ip-empty h4{font-size:13px;margin:0;line-height:1.45;font-weight:600}
.ip-empty p{font-size:12px;margin:0;line-height:1.6;color:var(--muted)}
.ip-empty .text-btn,.ip-empty .btn{min-height:36px;font-size:12px;white-space:normal;text-align:left;line-height:1.45}
.ip-vehicle{display:flex;gap:10px;align-items:center;min-width:0;padding:10px 0}
.ip-vehicle+.ip-vehicle{border-top:1px solid #e8edf4}
.ip-vehicle>img{width:73px;height:59px;border-radius:9px;background:#e9eef5;object-fit:contain;flex-shrink:0}
.ip-vehicle>.icon{width:42px;height:42px;padding:8px;border-radius:9px;background:#eef3fa;color:#7d92b0;flex-shrink:0}
.ip-vehicle>div{min-width:0;flex:1}
.ip-vehicle strong{font-size:13px;line-height:1.4;display:block;overflow-wrap:anywhere}
.ip-vehicle small{font-size:12px;color:var(--muted);display:block;margin-top:3px;line-height:1.4}
.ip-vehicle .ip-tag{margin-top:5px;font-size:11px;padding:3px 6px}
.ip-origin{display:block;font-size:12px;color:var(--muted);line-height:1.6;padding-top:10px}
.ip-origin .i-channel-badge{font-size:11px;vertical-align:middle;margin-left:3px}
.ip-inline-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:12px}
.ip-inline-actions .btn,.ip-inline-actions .text-btn{min-height:36px;font-size:12px;line-height:1.4;white-space:normal}
.ip-inline-actions .btn{padding:8px 11px}
.ip-inline-actions .text-btn{color:var(--i-accent-text,var(--blue))}
.ip-visit-card{display:flex;align-items:flex-start;gap:10px;padding:13px;border-radius:12px;border:1px solid #dbe5f2;background:#f3f7fd;flex-wrap:wrap;margin-top:10px}
.ip-visit-card>.icon{width:18px;height:18px;color:#5578b3;flex-shrink:0;margin-top:2px}
.ip-visit-card>div{flex:1;min-width:120px}
.ip-visit-card strong{font-size:13px;line-height:1.4;display:block}
.ip-visit-card small{display:block;font-size:12px;line-height:1.5;color:#657893;margin-top:4px}
.ip-visit-card>.text-btn{font-size:12px;min-height:34px}
.ip-next{padding:14px;border-radius:12px;background:var(--i-soft,#eef3fd);color:var(--i-accent-text,#47638d);font-size:13px;line-height:1.55}
.ip-next strong,.ip-next small{display:block}
.ip-next small{font-size:12px;margin-top:5px}
.ip-next .text-btn{font-size:12px;min-height:34px;color:inherit;margin-top:6px}

/* Os mesmos controles funcionam com teclado e toque. */
.ip-form{display:grid;gap:18px;margin-top:22px;min-width:0}
.ip-form .field{margin:0;font-size:13px;gap:8px}
.ip-form .field>small{font-size:12px;line-height:1.6}
.ip-form .g-form-grid{gap:15px}
.ip-form .field input,.ip-form .field select,.ip-form .field textarea{font-size:14px;padding:11px 12px;min-height:44px}
.ip-form .field textarea{min-height:96px}
.ip-form legend{font-size:13px;font-weight:600;line-height:1.5;margin-bottom:10px;padding:0}
.ip-form fieldset{min-width:0;border:0;padding:0;margin:0}
.ip-intents{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
.ip-choice{display:grid;grid-template-columns:17px 22px minmax(0,1fr);align-items:center;gap:9px;min-height:59px;padding:12px;border:1px solid #dbe4f0;background:#fff;border-radius:12px;font-size:13px;font-weight:500;cursor:pointer;line-height:1.4}
.ip-choice>input,.ip-car-option>input,.ip-link-existing input[type="radio"]{width:17px!important;height:17px;min-height:0!important;margin:0;padding:0!important;flex-shrink:0;accent-color:var(--blue)}
.ip-choice>.icon{width:20px;height:20px;color:#6d83a6}
.ip-choice>span{min-width:0;overflow-wrap:anywhere}
.ip-choice strong{font-size:13px;display:block}
.ip-choice small{font-size:12px;color:var(--muted);display:block;margin-top:3px;font-weight:400}
.ip-choice:hover,.ip-car-option:hover{border-color:#9cb6ed;background:#fafcff}
.ip-choice:has(:checked),.ip-car-option:has(:checked),.ip-car-option[aria-pressed="true"]{border-color:#8ba8f4;background:#f0f5ff;box-shadow:0 0 0 1px #2855e812}
.ip-choice:has(:checked)>.icon{color:var(--blue)}
.ip-choice:has(:focus-visible),.ip-car-option:has(:focus-visible),.ip-car-option:focus-visible{outline:2px solid #6c8dff;outline-offset:2px}
.ip-cars-picker{display:grid;gap:8px}
.ip-stock-filter{display:flex;align-items:center;gap:9px;border:1px solid #d8e2f0;border-radius:11px;background:#fff;padding:9px 12px;min-width:0}
.ip-stock-filter>.icon{width:18px;height:18px;flex-shrink:0;color:#7c91b3}
.ip-stock-filter input{width:100%;min-width:0;min-height:28px;border:0;background:none;font-size:14px;padding:0;outline:none}
.ip-stock-filter:focus-within{outline:2px solid #6c8dff;outline-offset:2px}
.ip-stock-filter input::placeholder{color:#697c99}
.ip-form .field.ip-stock-filter{align-items:stretch;padding:0;border:0;background:none;border-radius:0}
.ip-form .field.ip-stock-filter:focus-within{outline:0}
.ip-form .field.ip-stock-filter input{background:#fff;border:1px solid #d5dfef;border-radius:12px}
.ip-form .field.ip-stock-filter input:focus-visible{outline:2px solid #6c8dff;outline-offset:2px}
.ip-picker-results{display:grid;gap:8px;max-height:min(40dvh,350px);overflow-y:auto;overscroll-behavior:contain;padding:2px 4px 3px 2px;scrollbar-gutter:stable}
.ip-car-option{display:flex;align-items:center;gap:11px;width:100%;min-height:78px;padding:10px;border:1px solid #dbe4f0;border-radius:12px;background:#fff;cursor:pointer;min-width:0;text-align:left;font-size:14px;color:var(--ink)}
.ip-car-option>.icon:first-child{width:22px;height:22px;flex-shrink:0;padding:3px;color:#64799a;background:#edf2f9;border-radius:7px}
.ip-car-option[aria-pressed="true"]>.icon:first-child{color:#fff;background:var(--blue)}
.ip-car-option>.icon:not(:first-child){width:42px;height:42px;flex-shrink:0;padding:8px;background:#eef3fa;border-radius:9px;color:#6e83a3}
.ip-car-option>img{width:67px;height:52px;border-radius:7px;object-fit:contain;background:#eaf0f7;flex-shrink:0}
.ip-car-option>div{min-width:0;flex:1}
.ip-car-option strong{font-size:14px;font-weight:600;display:block;line-height:1.4}
.ip-car-option small{display:block;font-size:12px;font-weight:400;line-height:1.5;color:var(--muted);margin-top:4px}
.ip-car-option>.ip-tag,.ip-car-option>.pill{font-size:11px;max-width:85px;white-space:normal;line-height:1.35;padding:5px 7px}
.ip-warning{display:flex;align-items:flex-start;gap:9px;padding:12px 14px;background:#fff7e9;border:1px solid #f0e2c5;border-radius:11px;font-size:12px;line-height:1.6;color:#805f2d}
.ip-warning>.icon{width:17px;height:17px;flex-shrink:0;margin-top:2px}
.ip-warning p{font-size:12px;line-height:1.6;margin:0}
.ip-link-existing{display:grid;gap:8px;padding:14px;border:1px solid #dbe5f4;background:#f1f6ff;border-radius:12px}
.ip-link-existing>strong{font-size:13px;line-height:1.5}
.ip-link-existing>p{font-size:12px;color:var(--muted);line-height:1.6;margin:0 0 4px}
.ip-link-existing>label{display:flex;align-items:flex-start;gap:10px;padding:10px;background:#fff;border:1px solid #dce6f4;border-radius:9px;font-size:13px;line-height:1.45;cursor:pointer}
.ip-link-existing>label input{margin-top:2px;flex-shrink:0}
.ip-link-existing>label strong,.ip-link-existing>label small{display:block}
.ip-link-existing>label small{font-size:12px;color:var(--muted);margin-top:3px}
.ip-link-existing>label:has(:checked){border-color:#88aaf1;background:#fafcff}
.ip-form-note{font-size:12px;line-height:1.65;color:var(--muted);margin:0}
.ip-form .modal-actions{margin-top:5px}
.ip-form #ip-error:empty{display:none}

/* Sugestão ajuda a equipe a agir; a confirmação continua sendo explícita. */
.ip-visit-suggestion{display:flex;align-items:flex-start;gap:12px;width:min(100%,660px);align-self:center;padding:15px 17px;border:1px solid #d6e2f4;background:#f8fbff;border-radius:15px;box-shadow:0 3px 12px #2b4d7810;font-size:13px;line-height:1.5}
.ip-visit-suggestion>.icon{width:23px;height:23px;flex-shrink:0;color:#5376b5;margin-top:2px}
.ip-visit-suggestion>div{min-width:0;flex:1}
.ip-visit-suggestion small{display:block;font-size:12px;line-height:1.4;color:#5c718f;margin-bottom:4px}
.ip-visit-suggestion strong{display:block;font-size:14px;line-height:1.4;color:#2e4d7d}
.ip-visit-suggestion p{font-size:13px;line-height:1.55;color:#5c7090;margin:6px 0 0}
.ip-visit-suggestion blockquote{margin:10px 0 0;padding-left:10px;border-left:2px solid #cedcf1;font-size:13px;font-style:normal;line-height:1.6;color:#536982;white-space:pre-wrap;overflow-wrap:anywhere}
.ip-visit-suggestion .ip-inline-actions{margin-top:10px}
.ip-visit-suggestion .ip-inline-actions .btn{min-height:38px}

/* Três ações acessíveis sem comprimir o nome do cliente. */
body[data-view="inbox"] .chat-header-actions .i-schedule{gap:6px}
body[data-view="inbox"] .chat-header-actions .i-schedule>.icon{display:block;width:16px;height:16px;flex-shrink:0}
@media(min-width:721px){
 body[data-view="inbox"] .chat-panel{container-type:inline-size;container-name:inbox-chat}
 @container inbox-chat (max-width:640px){
  body[data-view="inbox"] .chat-header{padding-inline:12px;gap:8px}
  body[data-view="inbox"] .chat-header>.avatar{display:none}
  body[data-view="inbox"] .chat-header-actions .i-schedule>span,body[data-view="inbox"] .chat-header-actions .i-takeover-label{display:none}
  body[data-view="inbox"] .chat-header-actions .i-schedule,body[data-view="inbox"] .chat-header-actions .i-takeover{width:38px;padding:9px}
 }
 @container inbox-chat (max-width:400px){
  body[data-view="inbox"] .chat-header{flex-wrap:wrap}
  body[data-view="inbox"] .contact-heading{flex-basis:65%}
  body[data-view="inbox"] .chat-header-actions{width:100%;justify-content:flex-end}
  body[data-view="inbox"] .chat-header-actions .i-schedule>span{display:inline}
  body[data-view="inbox"] .chat-header-actions .i-schedule{width:auto}
 }
}
@media(max-width:720px){
 .ip-intents{gap:8px}
 .ip-choice{padding:11px 10px;grid-template-columns:17px minmax(0,1fr);gap:8px}
 .ip-choice>.icon{display:none}
 .ip-form .field input,.ip-form .field select,.ip-form .field textarea,.ip-stock-filter input{font-size:16px}
 .ip-car-option{gap:9px}
 .ip-car-option>img{width:58px;height:49px}
 .ip-car-option>.ip-tag,.ip-car-option>.pill{display:none}
 .ip-picker-results{max-height:36dvh}
 .ip-visit-suggestion{padding:13px;gap:9px}
 .ip-visit-suggestion>.icon{width:19px;height:19px}
 body[data-view="inbox"] .chat-header-actions .i-schedule>span{display:none}
 body[data-view="inbox"] .chat-header-actions .i-schedule{width:36px;padding:8px;min-height:38px}
 body[data-view="inbox"] .chat-header-actions .i-details-toggle{white-space:nowrap}
 body[data-view="inbox"] .chat-header-actions .i-details-toggle>.icon{display:none}
 body[data-view="inbox"] .contact-heading small{font-size:11px}
}
@media(max-width:370px){
 .ip-intents{grid-template-columns:1fr}
 .ip-choice{grid-template-columns:17px 22px minmax(0,1fr)}
 .ip-choice>.icon{display:block}
 body[data-view="inbox"] .chat-header{flex-wrap:wrap}
 body[data-view="inbox"] .contact-heading{flex-basis:75%}
 body[data-view="inbox"] .chat-header-actions{width:100%;justify-content:flex-end}
 body[data-view="inbox"] .chat-header-actions .i-schedule>span{display:inline}
 body[data-view="inbox"] .chat-header-actions .i-schedule{width:auto}
}